Welcome to the Grantify platform!
Once you have access to the Grantify platform, you can invite your colleagues to collaborate on your application, giving them their own access to the platform. This guide explains how to add users, who can send invitations, how invitation links work, and what to do if the invitation expires.
Who Can Invite Users
Any user who has access to the Grantify platform can invite additional users.
If you don’t see the option to add users or encounter any challenges, please reach out to support@grantify.io to send the invite.
Step 1: Access Your Company Profile
Log in to the Grantify Platform.
Click on the icon to access your application/s on the Grantify platform.
Step 2: Invite a New User
Under your application/s, click Add User.
Enter the email address of the person you would like to add.
Click Invite user.
The user will receive an invitation email to join your Grantify application.
Step 3: Accepting the Invitation
Users should click the invitation link in the email to set up their account.
Invitation links are valid for 48 hours.
| ⚠️ Important: Do not use “Forgot password” unless the invitation link has expired or the user has already set up a password and forgotten it. |
Start the Application
Once the account is set up:
Log in to the Grantify platform.
Click the Start Submission button to begin your application.
| If your team is new to Grantify, we recommend checking out Your Guide to the Grantify Onboarding Call to help you get started efficiently. |
| If the Invitation Link Has Expired (After 48 Hours) |
If the invite link is no longer valid, the user can still access the platform by creating their password via Forgot password:
Click Forgot password.
Enter their email address and click Reset password.
Open the email titled “Your password reset request”.
Click the Reset here link in the email.
Create a new password and click Submit.
| Related article: For more information on logging in and invitation links, see Getting Started: Logging in to Grantify (Invitation Links, Expiry, and Troubleshooting). |
| Frequently Asked Questions (FAQs) |
Q: Can I invite multiple users at once?
Currently, invitations are sent individually per email address.
Q: What if the user doesn't receive the invite email?
Ask them to check their spam/junk folder and ensure the correct email address was used. Try inviting them again if needed.
Q: Can I remove a user later?
Yes, go to Add Users → Click x on the email address you want to remove under "Users with access to this application"